You can accomplish this easily by triple-clicking anywhere in the line. The script is a single long line, all of which must be selected. Most personal Macs have only one user, and in that case this section doesn’t apply. If you can't log in as an administrator, test as the affected user. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. If you can only test in safe mode, do that.Ħ. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. You may have started the computer in "safe" mode. The sequence is: copy, paste, wait, paste again. ☞ Paste the results, which will have been copied automatically, back into a reply on this page. ☞ Paste into the window of another application. ☞ Copy a line of text in this window to the Clipboard. Here's a summary of what you need to do, if you choose to proceed: Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Then I would not be here now and you would not be reading this message. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. But variations of it have been posted on this website thousands of times over a period of years. You may not be able to understand the script yourself.
#Magtool commands download#
Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does. In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. In general, no, it's not safe and I don't encourage it. You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else. That report goes nowhere unless you choose to share it. All it does is to generate a human-readable report on the state of the computer. It doesn't send or receive any data on the network.
Below are instructions to run a UNIX shell script, a type of program. There are ways to back up a computer that isn't fully functional. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not. The backup is necessary on general principle, not because of anything in the test procedure. If you don't already have a current backup, back up all data before doing anything else. You do harder tasks with the computer all the time.Ģ. The process is much less complicated than the description. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.ĭon't be put off by the complexity of these instructions. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. Finally, open this folder in the same way as above:Īnd move it to the Trash, if present. If so, move that subfolder- not the "Application Support" folder-to the Trash.Ĥ. Inside it there may be a subfolder with this name: The trojan will now be inactive, but there are a few more components of it that should be cleaned up.Ī folder named "Application Support" will open. Move any that you have to the Trash and close the Finder window. Here * stands for a variable six-digit number. Inside the folder you just opened, there may be files with any of the following names: A folder named "LaunchAgents" will open.Ģ. You won't see what you pasted because a line break is included. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:įrom the menu bar and paste into the box that opens by pressing command-V. You may have installed the "Crossrider" trojan. There is no need to download anything to solve this problem.
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